Job Description

Come Pancake with Us at your Oak Ridge IHOP!

Feeling IHOPPY about joining our pancake family? We spread joy every day, and you can too!

IHOP holds great opportunities for you. And joining our team comes with a big stack of values - growth and development opportunities, flexible schedules, and an atmosphere where you can build lifelong friendships and memories with your Team.

BENEFITS

• Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Schedules
• Free Shift Meals
• Family Discounts
• On the Job Training
• Advancement Opportunities
• Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

RESPONSIBILITIES

• Warmly greet guests, promptly take orders, and follow up to ensure exceptional customer service
• Refill drinks and clear dishes at appropriate times
• Perform other responsibilities like cleaning and presetting tables, stocking, and practicing superior cash handling standards when collecting payments
• Rectify guest complaints, and you always promptly notify the management of these situations
• Behave in a professional manner and follow uniform guidelines

QUALIFICATIONS FOR A SERVER

• Ability to be on your feet for long periods of time and lift up to 25 lbs.
• Exceptional customer service skills
• Experience with computers is preferred but is not required
• Adaptable and able to work well under pressure
• Solid interpersonal and communication skills
• Ability to represent our company in a professional manner
• Service-oriented

Our vision and values are the core of everything we do, and we've found that Team Members who embrace and support these have the greatest opportunity for success at IHOP.

IHOP's mission is to spread more joy to more guests, every day. Through research, we found that our guests feel a sense of belonging, togetherness and joy when they dine at IHOP or eat IHOP on the go. We aim to make every guest meal at IHOP feel as comfortable and familiar as dining around their own kitchen table.

Our teams go the extra mile to make every meal, experience and interaction memorable. Most importantly, we lead with a joyful attitude to share the positive energy with all of our guests and serve up smiles every day. For more than 65 years, IHOP has been a leader, innovator and expert in all things breakfast, lunch and dinner. As our logo suggests, we hope that the IHOP experience brings a smile to our guests' faces. We strive to ensure that every trip to an IHOP is a memorable one, anchored by delicious food that's shared with great company.

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